Support Packages
As Needed Hours:
Keep your website current with 4 flexible hours to be used over 12 months.
Convenient support through a user-friendly request form.
Transparent tracking and reporting via Google Sheet.
Perfect for those preferring on-demand assistance without proactive support.
$320 one-time for 12 months of support.
Health Checks & As Needed Hours:
All benefits from As Needed Hours plus monthly health checks.
Proactive measures like broken link checks and third-party testing.
Ideal for those seeking extra help to keep their website running smoothly.
Verifications for peace of mind with occasional updates.
$510 one-time for 12 months of support.
Health Checks, Hours, and Guidance:
Comprehensive offering with As Needed Hours and Monthly Health Checks.
Quarterly strategy sessions via Zoom for business and website alignment.
Supercharge your website with ongoing support and strategic insights.
Perfect for those valuing added support and strategic guidance.
$920 one-time for 12 months of support.
How the As Needed Hours Work:
You can use your hoursany time throughout the year (12 Months). Packs expire after 12 months.
Submit support request and track the progress using the support request form.
After you buy a pack of hours, you'll be given access to a Google Sheet to see your used and remaining hours at any time, and quick access to the help desk took form to submit requests.
Turnaround time varies based on the task, but response time is 48 business hours or less.